Review GlobalXtreme

unreliable, lots of blackout, long reaction times

This is the fourth time I’ve had issues while using GlobalExtreme’s internet service. For any business that requires reliability, I can no longer recommend this provider. They seem clearly overloaded and unable to properly serve their customer base.

During the latest outage (on Monday), I contacted GlobalExtreme, represented by Joshua. I was initially told that all technician schedules were full until Saturday — meaning I’d be without internet for 5 days. Thankfully, after negotiating, I was able to get a technician scheduled for Wednesday. But still, 2 days without internet is completely unreasonable for any business operation.

They also admitted that many other accounts are still waiting for service, which highlights serious issues in both their service reliability and their technician capacity.

Unfortunately, I can only give 1 star. In today’s world, stable and reliable internet is a basic necessity — and sadly, GlobalExtreme has completely failed to deliver.

WORST INTERNET WORST SERVICE

Very very bad this Internet
Already 3 days can't internet this month
Cannot business from this global ini...

I have choose this provider over first media. And I regretted. Global extreme is much worse. I am WFH which internet is the most important and no 1 in order for me to work. Speed was on and off since last week. Today I had no connection at all, gave them a call and says the technician will coming in either today or tomorrow to fix it. And now it’s 5 pm and nobody came and no follow up from CS or so what ever. Please be careful before you choose global extreme. Don’t want anybody else to experience what I am going thru at the moment .